Fulfillment Policy

Fulfillment Policy for Website Services

Thank you for choosing our website services. We aim to provide you with the best possible experience, and we understand that sometimes you may need to cancel or request a refund for our services. That’s why we’ve outlined our refund and cancellation policies below.

Refunds:

We offer a 14-day satisfaction guarantee on all our website services. If for any reason you are not satisfied with our services, please contact us at support@voilamedia.net or (424) 500-8400 within 14 days of your purchase, and we will work with you to make it right.

If we are unable to resolve your issue, we will issue a full refund for the unused portion of your subscription or service plan. Please note that refunds will be issued to the original payment method and may take up to 7-10 business days to process.

Cancellation:

You may cancel your subscription or service plan at any time by contacting us at support@voilamedia.net or call (424) 500-8400, but the cancellation must be made at least 30 days before your next due date. If you cancel your subscription or service plan within the required time frame, we will issue a full refund of any fees you have paid.

If you cancel your subscription or service plan after the required time frame, you will not be entitled to a refund of any fees paid, and you will be required to pay for the next month of service.